Monaco Pet and Aquarium is committed to maintaining your privacy as required by the Privacy and Personal Information Protection Act 1998 (NSW) (‘the Act’).

Monaco Pet and Aquarium will not collect any more information than is necessary for it to fulfil its functions, Monaco Pet and Aquarium will not disclose your personal information to anyone without your consent unless legally permitted or required to do so by the authorities or Monaco Pet and Aquarium suspects you may have used the website unlawfully.

Monaco Pet and Aquarium will require anyone whom it engages to collect, store or use personal information for it to comply with the information protection principles of the Act.

Monaco Pet and Aquarium does not have any responsibility for the privacy policies or practices of third party sites linked to the Monaco Pet and Aquarium website.

What information do we collect?

Monaco Pet and Aquarium will collect the following details if and when and order is placed and the order has to be sent to your designated address.

  • Your address for your purchases to be sent to.
  • Optional address for your purchases to be sent to.
  • Your email address.
  • Your Phone number.
  • Your first name and last name.

The above information is collected to:

  • Identify the customer’s purchase order.
  • Use to contact you (the customer) if and when there is an issue with the purchase order.

Except in the circumstances as set out above, Monaco Pet and Aquarium will not disclose or publish information, which identifies individual machines, or potentially identifies sub-groupings of addresses, without consent.


All complaints will be dealt with promptly and confidentially. Complaints concerning our privacy practices and how your personal information is used may be made at any time by writing to:



Information is collected on our website through registration and are stored no longer than necessary and disposed of appropriately, protected by reasonable security safeguards and protected from unauthorised use or disclosure. The information is stored on our secured server where our website is located with authentication.

Payment Details

  • Direct Transfer – for direct transfer, no personal details required. Our bank details are provided.
  • Pay Pal – Uses the medium “Pay Pal”, you the customer gives your personal details to Pay Pal.